NHTSA Complaint #11534290 — 2023 KIA SORENTO SERVICE BRAKES

Complaint Details

ODI Number	11534290
Vehicle	2023 KIA SORENTO
Component	SERVICE BRAKES
Date of Incident	June 13, 2023
Date Filed	July 25, 2023
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2023 Kia Sorento. The contact stated that while driving at an undisclosed speed, the brakes spontaneously engaged. The brake warning light was illuminated. The contact stated there was no other vehicles nearby when the failure occurred on several occasions. Additionally, the sunroof was deactivated due to the software being disconnected spontaneously. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure and informed the contact that the manufacturer needed to be contacted to check the logs. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

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