NHTSA Complaint #11534231 — 2017 CHRYSLER PACIFICA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11534231 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
The car struggles to shift from 1st to 2nd due to a software issue with the 2017 Chrysler Pacifica. The software has been flashed multiple times, but the issue persists. When the vehicle struggles to shift gears, it stops accelerating and jerks into the next gear with great force. This causes the car and passengers to jolt. I have almost been hit multiple times when this happens when crossing lanes of traffic or when another car is behind me and the car suddenly jolts. This happens anywhere from a couple of times a day to a couple of times a week. The issue is more prominent around the speeds of 22 to 30.
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