NHTSA Complaint #11534213 — 2016 FORD EDGE

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11534213
Vehicle 2016 FORD EDGE
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I have a 2016 Ford Edge. Bought my car 2018. I Have never used the back seat driver side seat belt only a few times. When I switched my daughter out of her car seat(who was born the year I got my car) I had no need for the seat belt. Until now when I switched her to her booster seat. Now the seat belt lap strap is locked and not able to come out. There for I can't use that seat at all. And have to put her in the middle. My son is too tall to sit in the middle seat. But too young to sit in the front. I took my car into the dealership and called a different dealership and they said the seat belt may be an aftermarket. They had never seen one that has the airbags in them. So we need to order you just a normal seat belt, and it's on back order. So now I have to wait [XXX] only knows how long. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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