NHTSA Complaint #11534075 — 2020 TESLA MODEL 3

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11534075
Vehicle	2020 TESLA MODEL 3
Component	VEHICLE SPEED CONTROL
Date of Incident	July 16, 2023
Date Filed	July 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

Phantom Braking occurred almost 40 times on our recent trip from Northern NV to California and return. We left on July 16 and returned on July 21. Our route was from Minden NV to Las Vegas on Highway 95 and then onto Temecula CA on Highway 15 and 215. The return trip was on Highway 15 to CA 138 to Highway 14 to Highway 395. All travel was during daylight hours. Sometimes phantom braking was so severe, the deceleration cause us to be thrown forward towards the dashboard. We wore seat belts to prevent hitting the dashboard. This also happened on a similar trip in 2022 and was reported to Tesla and were told that nothing could be done. The current software version is 2023.20.9

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