NHTSA Complaint #11534054 — 2014 DODGE DURANGO

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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Complaint Details

ODI Number 11534054
Vehicle 2014 DODGE DURANGO
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2014 Dodge Durango. The contact stated that on several occasions, the mounting bolt used to hold the liftgate open failed to operate as needed, causing the liftgate to slam down unintendedly. The contact stated that he replaced the mounting bolt himself; however, the failure recurred. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 38,000. The VIN was not available.

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