NHTSA Complaint #11533921 — 2023 BMW 228I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11533921
Vehicle 2023 BMW 228I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Shifter failure: IN DRIVE mode, the shifter moves to neutral with slight movement of wrist. The shifter is NOT locked thus requiring intentional shift movement, alas simply brushing your arm against it as you reach for the coffee or the radio causes the vehicle to STOP driving Safety Risk: While driving, the car STOPS accelerating and requires the owner to manually put the car back into drive, while other cars are gaining speed on the car, as it is an unintentional manunever, thus the driver does not realize the car has lost speed as it was not intended BMW Corporate, and Dealer were notified, not police, or insurance Both the dealer and the service tech stated this is allowed and acceptable I asked to return the vehicle and was told that I could NOT, despite vehicle being less than 30 days from purchase There were NO warning lamps, there are no messages that come on, the car simply stops driving as you are turning the radio or grabbing your coffee and the only symptom or warning is when you realize in fact the car has shifted

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