NHTSA Complaint #11533808 — 2021 MAZDA CX-5 ENGINE

Complaint Details

ODI Number	11533808
Vehicle	2021 MAZDA CX-5
Component	ENGINE
Date of Incident	September 9, 2021
Date Filed	July 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The car is burning oil and has been since brand new, to the extent that I must drive around with spare oil in the back. First time it came on I didn’t believe it to be real.. A new modern vehicles shouldn’t be losing or burning oil. Mazda has released a TSB (01-11/22) regarding this issue but has yet to issue a repair or recall. It infuriates me as I love everything the else about the car but this will affect my Mazdas longevity, including emissions equipment, and Mazda is not standing by the reliability of its product. Makes me lose trust in the manufacturer, and I can’t see myself ever buying a Mazda again so long as Mazda refuses to to Stan by it’s product and disregard their own reliability reputation.

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