NHTSA Complaint #11533720 — 2020 MAZDA MAZDA3 UNKNOWN OR OTHER

Complaint Details

ODI Number	11533720
Vehicle	2020 MAZDA MAZDA3
Component	UNKNOWN OR OTHER
Date of Incident	May 8, 2023
Date Filed	July 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

in May 2023 the visors of the vehicle hinge melted causing the visors to hang down to eye level and would not hold up causing visibly issues for driver and passenger. dealer said it is a common issue in heat but it blocks forward visibility and won't hold up and if there were and accident, forward movement of passenger or driver can cause the head to hit the visor causing injury.

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