NHTSA Complaint #11533710 — 2014 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11533710
Vehicle 2014 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 126,383 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

as I am not 100% sure where the problem comes from. And I know that this car and other Ford vehicles are infamous for these issues. My Ford focus’s transmission will spontaneously without warning completely shut off while driving which has caused me to almost get into crashes multiple times. I have brought my car to a ford dealership to get inspected in hopes of being included in a program which makes ford pay for a rental car while the part that causes the issues is delivered (there is large back order on the TCM) but when my car was done being diagnosed they claim my clutch needs to be replaced for 3200 which is ridiculous first of all but the main problem with this is that the broken TCM is what is causing the clutch to break creating a never ending cycle of replacements I have to pay for and even if i get a clutch replacement it won’t fix my overheating issue. These problems that are caused by ford have caused me to almost get into mulitple crashes and is restricting me from getting to work and I am getting no help from ford customer service and the individual dealerships try and scam me any chance I get so this is my last resort at getting any help

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