NHTSA Complaint #11533303 — 2015 FORD TRANSIT

The contact owns a 2015 Ford Transit. The contact stated that on several occasions while driving at an undisclosed speed, the rear hatch unintendedly opened. The contact stated assumed that the opening was an accident and veered the vehicle off the road and manually closed the hatch. No warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, she made a right turn and the rear hatch inadvertently opened. As a result, multiple items had fallen out of the trunk. The contact was concerned that the failure could cause an accident. The contact felt unsafe driving the vehicle. Additionally, the contact stated that she had locked the hatch when the failure recurred. The vehicle was not diagnosed or repaired. The dealer nor manufacturer were notified of the failure. The failure mileage was approximately 40,053.