NHTSA Complaint #11533227 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11533227 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
Driving on a straight flat road (I95 in North Carolina) the steering locked up and the "advance track" and "traction control" warning lights illuminated as well as "loss of steering control" warning (also noticed that the blinker switch stopped working) . Very difficult to move the steering wheel. Got to the side of the road and called for a tow. The Ford dealer (Liberty Ford, Fayetteville, NC) said the rack and pinion failed and needs to be replaced. It seems this has happened to many other people. Not sure why there is not a recall.
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