NHTSA Complaint #11533110 — 2020 FORD F-150

The F150 was in a Park position while running in our driveway and lunged forward hitting our 2022 Toyota Highlander causing over $11,000 in damage on bother vehicles. ($1,428.69 Truck/ $9,000 estimate for Highlander). The vehicle was taken to Mooresville Ford on June 21, 2023 (earliest appointment available for this issue) to evaluate and repaired the transmission and transaxle. (Currently a class-action lawsuit was filed (Orndorff, et al. V Ford Motor Company concerning this same issue). We believe either this malfunction caused the F150 to unexpectedly lunge forward or another malfunction caused the F150 to lunge forward. We called Ford Headquarters and was told to file a claim with our insurance company. Very Unresponsive! We recently discovered a recall "where a partially seated clip may allow the transmission to be in a gear stated different from the gearshift position selected by the driver. this could allow the drive to move the shifter to Park and removed the ignition key, without the transmission gear actually being in Park. The vehicle could move unintentionally. (Article by Jimmy Dinsmore, April 7, 2020 in Torguenews.com). Also, in some cases the complainants have reported the gearbox slip and enter Park from Drive, stalling the engine. This issue has also caused the truck to lunge forward, causing unintended acceleration. (Article in Carhp.com March 9, 2022). We strongly believe one of the above named issues caused our vehicle to lunge forward causing over $11,000 worth of damage and would like to be reimbursed. We have had no luck with Ford and would like help from you.