NHTSA Complaint #11533023 — 2019 SUBARU FORESTER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11533023
Vehicle	2019 SUBARU FORESTER
Component	UNKNOWN OR OTHER
Date of Incident	July 2, 2023
Date Filed	July 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

All side windows and the sun roof have become scratched. This vehicle is garaged, has 28,000 miles and never goes off road. The scratches extend into the door gasket area thus reaching to very top of the glass. Scratching of the windshield and rear window do not show this. We use a touchless auto wash. The paint is near flawless. There are no such scratches. I believe the glass is defective. We also own a 2015 Subaru Forester. it does go into dirt and grit. The side windows have no such tendency to scratch.

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