NHTSA Complaint #11532870 — 2022 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11532870
Vehicle	2022 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	July 8, 2023
Date Filed	July 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.

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