NHTSA Complaint #11532853 — 2017 BMW X1 UNKNOWN OR OTHER

Complaint Details

ODI Number	11532853
Vehicle	2017 BMW X1
Component	UNKNOWN OR OTHER
Date of Incident	April 2, 2023
Date Filed	July 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The car is a 2017 BMW X1 with about 60K miles. It has the following error message: Transmission Secure vehicle with parking brake when stopped. Consult service center. This problem has been widely reported on BMW internet sites and is apparently due to a small broken spring in the transmission gear selector assy. The spring apparently costs less than $10 and takes about 3 hrs of labor to replace. I just got a quote from the BMW dealer who said they had to replace the entire shifter assy which cost $1000 and the labor is an additional $1300. It is apparently a safety issue because the transmission does not know whether it is in park even though it clearly is.

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