NHTSA Complaint #11532385 — 2020 DUCATI PANIGALE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11532385 |
| Vehicle | 2020 DUCATI PANIGALE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
There have been two instances within the last 3 months of my motorcycle needing a full rebuild in the rear wheel assembly. The first instance was due to rust, I live in Arizona and do not ride in the rain. The dealer said I should not have washed my bike with water. This put me in danger and there was play in the rear wheel shaft. I paid up front $3k dollars, on credit, to have the dealership fix the problem. 3 months later, I am now having this issue again, not due to rust, but due to components having a catastrophic failure, the dealer is not taking responsibility and warranty will not cover it. This failure put me in jeopardy due to affecting the wheel speed sensor, braking components, and wheel. I cannot afford to fix a vehicle at a rate of $1k per month and am concerned about other's safety as these motorcycles start to age. The bike is approximately 4 years old and the newly installed components were 3 months old. There was no warning except a noise when rolling the bike with the engine off. The motorcycle would make a noise of metal grinding on metal.
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