NHTSA Complaint #11532312 — 2020 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11532312
Vehicle	2020 TOYOTA RAV4
Component	ENGINE
Date of Incident	July 1, 2023
Date Filed	July 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2020 Toyota Rav4, just around 25K miles, took to dealership to get regular maintenance service, (oil change, tire rotation). After a couple days, "engine maintenance required" message pops up. Plugged in code reader and brings up code "P268115" for "Engine Coolant Bypass Valve Circuit Short to Battery or Open". This issue is popping up for many recent year Toyota models (Rav4, Camry, Corolla) and is not being repaired by Toyota for free. They are charging $600 - $1000 to repair faulty part that is not the owner's fault and issue needs to be recalled.

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