NHTSA Complaint #11532287 — 2023 KIA FORTE

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11532287
Vehicle 2023 KIA FORTE
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I have been driving my car, utilizing the Adaptive Cruise Control, and on a few occasions, have received a 'Check Forward Safety System' error message. Additionally, when utilizing the Adaptive Cruise Control, my vehicle does not recognize the vehicle in the lane directly in front of me, but instead, will recognize the vehicle in the lane to the left of me, as though it is in front of me (i.e. - my car has slowed down and/or initiated emergency braking when unnecessary). I contacted the dealership today, July 14th, to schedule an appointment, and they said the soonest they could see me is July 24th. This is unsafe because when the vehicle has initiated emergency braking, if someone is close enough behind me, they WILL run into me. And it has happened when I have been on the interstate (75mph) as well as local streets (40mph). Prior to this beginning to happen within the last couple of weeks, there were not any signs, warning lamps, etc. to provide a warning.

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