NHTSA Complaint #11531999 — 2010 VOLKSWAGEN ROUTAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11531999
Vehicle	2010 VOLKSWAGEN ROUTAN
Component	ENGINE
Date of Incident	July 10, 2023
Date Filed	July 13, 2023
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2010 Volkswagen Routan. The contact stated that the vehicle was started and driven to her destination; however, after arriving at her destination she attempted to shut off the vehicle, but the vehicle remained running. The contact stated that she disconnected the battery to shut off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

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