NHTSA Complaint #11531349 — 2014 KIA SORENTO

The contact owns a 2014 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost motive power, stalled, and shut off. There was no warning light illuminated. The contact was able to safely pull over on the side of roadway. The contact was able to restart the vehicle; however, the vehicle restarted rough, but then started operating normally. The vehicle was taken to the dealer for diagnosis, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 41,000. The contact went to the dealer who was going to charge 1hr out of 3hrs, if they found anything wrong with the vehicle. They didn't find anything and released the vehicle to the contact stating they would not take off immobilizer, now and go do what u have to do. The contact stated because of this the vehicle was traded in.