NHTSA Complaint #11531306 — 2007 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11531306
Vehicle 2007 CHEVROLET MALIBU
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I was driving on the highway and my car steering wheel became really tight and caused my car to drift in the right lane. The steering wheel locked up and became really stiff to turn. It has a faint burnt smell . I can not risk the chance of the car catching on fire with me and /or the kids in the car. I had to move into the shoulder on the highway I was about side swipe the car that was in the right lane beside me. I had minor children in the car when it first happned. I did look up recalls and talked to several GM customer service and was informed the car did have a recall but it has expired since then . If I would have known about the recall i would have never brought this used car. When I brought the car from the auction they informed it was no electric probelms with the car but it is. Also killed me and my kids the way the wheel just locked and didnt move. A customer service rep said she would give me a $100 coupon off services . But I honestly I do not have the extra money to take the car to a delaership and get fixed . I know that will cost me almost $1000. There were no warning lights signal anythignto indicate it has an electric power steering problem. Can you as a company find it in the value and core components of the company moral values and help Assist with this expired recall on the power steering

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