NHTSA Complaint #11531213 — 2015 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11531213 |
| Vehicle | 2015 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Engine suddenly went into limp mode and jerked steering while on the highway (engine light happened AFTER). We started about 60mph, then vehicle slowed to about 30mph in a few seconds. Almost crashed into a semi-truck trying to get my car under control, then almost caused a pileup collision behind a slow-moving traffic control vehicle. Limped into town. Engine was rattling. Found the engine to be very hot under the hood. Found oil dripping underneath (research says certain Hyundai Santa Fe were recalled for this issue). Oil was low, even though I had it topped off less than a week before. It seems this may be related to large oil use resulting in engine overheat. Mechanic later disclosed to me there was oil buildup underneath and in the engine. Towed into another city to get available mechanic. Found error code P1326. Mechanic took a couple days to determine it was NOT caused by faulty sensor. (attached invoice) Towed to another city where I could have it taken into the lot (there is a long backload of cases at Hyundai). I saw about a dozen of the exact same model as my car in the service lot waiting repair (and many similar models). Told by dealership it would take 2 months to repair and there would be a diagnosis fee. This shouldn't have happened to my car. It was relatively new and low miles for an engine failure. The result was an expensive series of expenses and extremely dangerous series of near-collisions. It has been difficult to contact and navigate Hyundai corporate for help with this. They seem to have a lot of backlogs of these problems related to my model. I get put on hold for long periods. I was assigned case number and case manager who hasn't contacted me yet. I am still without a car as of today.
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