NHTSA Complaint #11531085 — 2014 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11531085
Vehicle 2014 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

My first purchased car was from Jeff Gordon Chevy in Wilmington, NC a few years ago. I loved it! It was a "certified GM" vehicle and as such was covered "bumper to bumper" for an extra fee for 100,000 miles. It was a great vehicle up to 3 weeks ago. It almost killed me! On the way home from my job as a teacher at Sipes Academy, imagine my terror when at 55 MPH my engine just quit???? Somehow I avoided smashing into other vehicles and roadside objects and made it safely to the side of the road from where I called my dad. The next call to my fiancé eventually got me a ride home where I actually had to sit awhile with a glass of wine still trembling from this almost fatal near accident I somehow avoided. Now that its been to 2 different mechanics who gave me the same answer, catastrophic engine failure due to lack of oil getting to critical internal engine parts (timing chain); I am now without my only car. The estimates for replacing its burnt up engine hover around $8,000 and with no reply from Stewart at the Dealership of Jeff Gordon, "there's no recall" that I was told by someone in service, apparently they don't care! The defective engine could have started on fire and its failure while driving with no warning, definitely could have killed me, and worse others in a multicar accident my dad added. My driving skills prevented that, somehow! I can only hope this terrible vehicle defect that the manufacturer doesn't care about, doesn't kill other people!

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