NHTSA Complaint #11530950 — 2016 HONDA CIVIC

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11530950
Vehicle	2016 HONDA CIVIC
Component	UNKNOWN OR OTHER
Date of Incident	July 7, 2023
Date Filed	July 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The air conditioning system is a failure. First my condenser went out and they replaced it with the extended warranty they provided. Now my evaporator is leaking and they do not have an extended warranty on it. Cost to replace is $2,100.00. This is a safety concern in California because of the smog. I could no longer keep my windows up when driving because of the heat and a/c not working.

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