NHTSA Complaint #11530922 — 2015 KIA SEDONA

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11530922
Vehicle 2015 KIA SEDONA
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The component that is failing in the Kia is the headlighs. It has been inspected by Kia of Orange Park and is determined to need replacement of left and right headlight assemblies. It is available for further inspection but Kia wants more money than I can afford to fix it, so I will be finding another mechanic soon. While traveling home with five others after dark the headlights just went out on a very dark highway. Before we could safely pull over they came back on. We proceeded to continue home and the lights randomly went completely out and back on again for the entire journey. I have not driven the Kia at night since. With the grace of God there was no accident so the police and insurance agency were not involved; only the Kia dealer thus far has inspected the kia. There is an attached report. There were no warning lights, lamps or messages, or symptoms prior to this headlight failure. This happened on Mother's Day 2023. I have no assessment of the cause, with the exception of a full diagnostic of the vehicle which I have paid Kia of Orange Park for, in full. A report is attached or available from the dealership. I am adamant that this issue is a serious, life threatening issue that left six people in terrorized silence for a shaky forty five minute ride home. I am grateful that none of the passengers or anybody in any other vehicle were hurt or injured and I will not stop until a full national recall is made on this problem.

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