NHTSA Complaint #11530864 — 2012 FORD FIESTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11530864
Vehicle	2012 FORD FIESTA
Component	POWER TRAIN
Date of Incident	July 2, 2023
Date Filed	July 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

On a relatively short trip I experience problems with the automatic Transmission. It was not shifting properly. Downshift from high gear to low gear way to quickly. RPMS up above 2500. Also too many rpms at stop; had be sure to hold down brake. Very poor deceleration. Danger to merger. This happened one day before we received "Customer Satisfaction Program 14M02" from Ford. Which offered to replace TCM. Before contacting Ford dealer took to my mechanic who confirmed condition and said UNSAFE TO DRIVE. I then Called Ruge's Ford in Rhinebeck who said part is unavailable anywhere in United States. They are going to continue to try and locate a part

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