NHTSA Complaint #11530800 — 2023 GENESIS GV60

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11530800
Vehicle 2023 GENESIS GV60
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

When charging nightly on home AC charge (60amp breaker) the car will stop charging after one to ten minutes for no reason. It has been increasing to the point of every time, not sometimes. I have to remotely (Genesis app) restart the charge, and sometimes physically remove and re-insert the plug to keep charging. Have come out in the morning to no overnight charge after plugging in and going to sleep. This will be even more dangerous when the northeast winter arrives and temperatures are below zero. Running out of power in those conditions could prove extremely dangerous or worse. Filed complaint with Genesis, and involved on Genesis forums, no reply from Genesis at this point. No reply as to the drive shaft recall either. Have filed complaints about both, very upset with less than 5k miles on a new car. This charging issue has occurred with increasing frequency from the first two weeks of ownership to the present, and is becoming extremely problematic.

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