NHTSA Complaint #11530710 — 2015 SUBARU FORESTER

The contact owned a 2015 Subaru Forester. The contact stated while driving 70-75 MPH, the vehicle started losing motive power. The engine revved and made an abnormally loud sound. Several unknown warning lights were illuminated. The contact engaged the hazard lights and veered to the side of the road. The vehicle then lost motive power and stalled. The contact was able to restart the vehicle after several attempts. The contact was able to continue driving. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the dealer advised that the failure could be caused by condensation and moisture in the fuel lines. The contact stated that the failure recurred while driving. The vehicle failed to start and was towed to a second dealer West Herr Subaru (3559 Southwestern Blvd, Orchard Park, NY 14127). The dealer informed the contact that they had test-driven the vehicle for 80 miles; however, the mechanic could not duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and offered the contact a coupon for the purchase of another vehicle; however, the contact declined and traded the vehicle. The failure mileage was approximately 90,000.