NHTSA Complaint #11530676 — 2012 KIA SORENTO
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11530676 |
| Vehicle | 2012 KIA SORENTO |
| Component | ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | 203,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The contact owns a 2012 Kia Sorento. The contact stated that while at a stop light the vehicle stalled. The contact shifted the vehicle into park(P) and was able to restart the vehicle. The vehicle was taken to an independent mechanic who stated that the ECM needed to be updated and that the vehicle was experiencing the failure listed in TSB: SC106. The contact was advised to contact the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle could not be repaired under TSB: SC106. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 203,000.
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