NHTSA Complaint #11530465 — 2012 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11530465
Vehicle	2012 FORD FUSION
Component	STEERING
Date of Incident	July 4, 2023
Date Filed	July 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The power-steering failed, and it is available for inspection upon request. Without power-steering my reaction time decreased and I was unable to properly steer my car, which is a safety risk for myself and others. The vehicle has not yet been inspected. There was a recall on power-steering for 2012 Ford Fusions, but my VIN has not been included, which was confirmed after a call to FORD. Yes, they appeared the day of the incident, and a picture of message is attached below of what appears on the dashboard.

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