NHTSA Complaint #11530434 — 2020 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11530434
Vehicle 2020 TOYOTA RAV4
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The coolant bypass valve failed. If this was not repaired it could have resulted in leaking coolant which would eventually cause engine failure. The issue started with a message on the dash stating there was "engine maintenance required" on 6/28/2023. I took my vehicle to my service provider the next day, 06/29/2023. The dealer service tech knew exactly what the issue was before diagnostics because they had 4 RAV4's come in that week with this same issue. The bypass valve was replaced on this visit and I paid for the job. I have since seen many posts online with this same failure on 2019 and 2020 RAV4 models. It appears Toyota had a recall for this in 2020 for Hybrid RAV4's and some non hybrid RAV4's but apparently my vehicle and many others were not included in this recall. https://www.greencarreports.com/news/1127163_some-2019-2020-toyota-and-lexus-hybrids-recalled-for-coolant-leak-concern This recall needs to be extended for the other vehicles like mine that are currently being affected by this faulty part.

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