NHTSA Complaint #11530434 — 2020 TOYOTA RAV4
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11530434 |
| Vehicle | 2020 TOYOTA RAV4 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The coolant bypass valve failed. If this was not repaired it could have resulted in leaking coolant which would eventually cause engine failure. The issue started with a message on the dash stating there was "engine maintenance required" on 6/28/2023. I took my vehicle to my service provider the next day, 06/29/2023. The dealer service tech knew exactly what the issue was before diagnostics because they had 4 RAV4's come in that week with this same issue. The bypass valve was replaced on this visit and I paid for the job. I have since seen many posts online with this same failure on 2019 and 2020 RAV4 models. It appears Toyota had a recall for this in 2020 for Hybrid RAV4's and some non hybrid RAV4's but apparently my vehicle and many others were not included in this recall. https://www.greencarreports.com/news/1127163_some-2019-2020-toyota-and-lexus-hybrids-recalled-for-coolant-leak-concern This recall needs to be extended for the other vehicles like mine that are currently being affected by this faulty part.
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