NHTSA Complaint #11530302 — 2020 HONDA CR-V

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11530302
Vehicle 2020 HONDA CR-V
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Hi - Thanks for your attention. I am reporting an issue that have been affected many Honda CR-V owners' safety: All Warnings Lights On Dash like Christmas tree, while driving slowly on private driveway on [XXX]. No particular reasons we could figure out: Only about 21,000 miles and < 3 years; no blocking of the sensors, good battery, no wire issue by eye inspection. Following some online suggestions, rebooted in Accessory Mode, not working; reconnected/disconnected battery, worked. However, it has been reported this issue will come back again in a short period, in an unexpected way, which poses significant safety issue. There are many online discussions, but Honda has not provided a solution for these severely defective vehicles, which surely has caused severe accidents and caused panic during HIGHWAY drive. Hope you could take some actions to protect the drivers' lives. HUGE Thanks. [XXX] One of the reported accidents (please search "huge accident" in the webpage): [XXX] One online discussion (first reported years ago but no action/response from Honda): [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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