NHTSA Complaint #11530231 ā 2022 HYUNDAI SONATA
LANE DEPARTURE: ASSIST issue reported to NHTSA
Complaint Details
| ODI Number | 11530231 |
| Vehicle | 2022 HYUNDAI SONATA |
| Component | LANE DEPARTURE: ASSIST |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I first noticed an issue with the voice resignation which also is effecting the messages navigation phone and just recently the lane assist and radar. For 2 weeks I have tried to address this with Hyundai customer service with no proper response the dealer service I stating the computer head is at fault but they have no idea when they will get one from Hyundai. I know the service people will be keeping the car for week to resolve this since the whole dashboard will be removed. I was told a representative from hyundi will be contacting me on the 5th wich I doubt will happen because when I had a problem in April 2023 I was told the same thing I had the phone nearby all day and no one ever called and I am assuming the same will happen on the 5th. This is not a dealer or service dept issue it's a hyundi problem and I am reluctant to use any of the assisted driving or rely on the safety components that this car is individually installed with.
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