NHTSA Complaint #11530176 — 2015 DODGE GRAND CARAVAN AIR BAGS

Complaint Details

ODI Number	11530176
Vehicle	2015 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	June 29, 2023
Date Filed	July 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The driver side automatic headrest randomly deployed while we were driving down the highway. Thankfully the driver was leaning forward and did not receive the full force of the blow. It appears the plastic brackets inside are shattered. I called our dealer, their response was basically tough luck. I am trying to find a non-AHD replacement headrest as our teenage son drives this van and unexpected deployment can lead to concussion, cause accidents, etc. If Dodge is aware of the issue, why has no recall been issued?

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