NHTSA Complaint #11530080 — 2011 FORD FUSION

The contact owns a 2011 Ford Fusion. The contact stated that occasionally upon starting the vehicle or while driving at various speeds, the power steering assist failed to operate as needed. The contact stated that excessive force was needed to turn the steering wheel. There was no warning light illuminated. The contact called two dealers Suppes Ford (101 Main St, Johnstown, PA 15901) and Luther Ford Ebensburg (3941 Admiral Peary Hwy, Ebensburg, PA 15931)] and neither dealer assisted with the failure. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 15V340000 (Steering) however, the failure occurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.