NHTSA Complaint #11530043 — 2019 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11530043
Vehicle	2019 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	July 2, 2023
Date Filed	July 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

A minute after starting my car sitting in a hot parking lot, the entire car and engine shut off. A message popped up saying “please check starter system”. I looked this up and seems to be an extremely common issues with 2019 Jettas, and everyone has had issues with getting it fixed. Mechanics have said there’s “no issue” with the car because it won’t shut off every time. Some even had their cars shut off on the highway. My car has about 25,000 miles and is in great shape. I’m terrified to drive it for safety reasons, and I don’t have money to take it in anywhere. I’m so disappointed there has not been a recall on this common, extremely dangerous issue. There were no prior warning lights or signs.

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