NHTSA Complaint #11529937 — 2023 LEXUS UX HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11529937 |
| Vehicle | 2023 LEXUS UX HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
All doors were closed and no warnings on the dash before I started driving and I made sure kids lock was engaged by checking the door lock status inside the vehicle because I had two kids sitting on the back seat with car seat installed. However, while I was driving at 30 mp/h, the door open warning appeared on the dash indicated that the left rear door was not closed and the chime was played continuously, I panic'd because I had kids in the rear seats and I ended up getting hit by a tree. Luckily kids were safe but I had no idea why the door decide to unlock and opened itself while driving, which could have been worse if I was on highway..