NHTSA Complaint #11529684 — 2008 HONDA RIDGELINE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11529684
Vehicle 2008 HONDA RIDGELINE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My 2008 Honda RIdgeline has a frame rusted to the point where it has been deemed unsafe to drive by my local Honda dealership and Honda USA. My 2008 Honda Ridgeline is PA titled and was involved in recall 22V-430 (NHTSA recall number) / 22-021 (Honda recall number). I took my truck into Wright Honda (Uniontown, PA) on June 2nd, 2023 for the 2006-2014 Ridgeline Rear Frame Repair Safety Recall. The truck is available for inspection, and Honda USA has several pictures of the frame problems that they evaluated. When Wright Honda performed the recall work, they informed me that the frame rust is so severe that it is not safe to drive and it will not pass inspection; they recommended that I tow it home (at my expense, which is what I had to do). I asked them if my truck might be considered for a buyback. They told me that Honda USA did request more pictures and that someone from Honda USA would be in touch with me. Basically, after speaking to a case manager and supervisor, Honda USA told me that the frame corrosion is my responsibility because they performed their recall. The Honda USA technician Eric (4605592) agreed that the frame rust is so bad that is should not be driven on a road. So although multiple parties at Honda agree that my frame rust is so severe that I can no longer drive the truck, and there is a recall regarding frame rust on my Ridgeline, Honda refuses to take responsibility and either replace the frame or buy it back. The recall was to prevent the gas tank from falling off and catching fire. I think it is equally important for Honda to take care of frames that may break while driving, killing everyone in the truck, when it is known that the frame corrosion is already a problem because of a Honda quality control issue.

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