NHTSA Complaint #11529413 — 2020 HONDA CIVIC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11529413
Vehicle	2020 HONDA CIVIC
Component	STEERING
Date of Incident	November 1, 2022
Date Filed	June 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2020 Honda Civic. The contact stated that while driving at various speeds, the vehicle was drifting to the left. There was no warning light illuminated. The contact stated that after a while, the contact started to hear an abnormal ticking sound coming from the vehicle. The contact took the vehicle to a dealer and was informed that the power steering rack was defective and needed to be replaced; however, the part needed for the repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.

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