NHTSA Complaint #11529397 — 2018 SUBARU FORESTER

Carry Handle, Shell, Base issue reported to NHTSA

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Complaint Details

ODI Number	11529397
Vehicle	2018 SUBARU FORESTER
Component	Carry Handle, Shell, Base
Date of Incident	June 28, 2023
Date Filed	June 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

We just received the recall replacement on the car seat base, but our child is now practically grown out of it, rendering it now useless for the time we've lost in waiting for a replacement for the recall... My wife and I are not sure what to do here, but we've not really been able to use this car seat when we needed it most, and now that we have the corrected seat base, it's long past when it makes sense to have it. Is there a way to get a refund in some way for this?

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