NHTSA Complaint #11529148 — 2019 NISSAN ARMADA

Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.