NHTSA Complaint #11529089 — 2018 BMW 430I

I was driving along the road and my car without warning overheated. I was able to drive to a safe place and park and contacted BMW of Southpoint Durham, NC. I was told that there was a recall on the hose which caused the car to overheat. I was told that they are waiting for BMW to issue the corrected/replacement hose for the car and in the meantime they would put a temporary hose on the car. I was told to pay out of pocket and then be reimbursed when the correct hose is issued by BMW. Many others had this same issue. BMW of Southpoint received the correct hose 2023 and put it on my car but now BMW is saying there was no recall. My safety and others were at risk because the engine could have caught fire, it could've caused me to lose control and crash. I had to sit on the side of the road for hours and could've been hit by another vehicle. Vehicle was inspected by BMW of Southpoint. There were no warning signs. lamps or messages prior to the car overheating. This happened February/March of 2022. Since then I was told letters had been sent out for a service update.