NHTSA Complaint #11528535 — 2012 HYUNDAI ELANTRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11528535
Vehicle 2012 HYUNDAI ELANTRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Failure to provide campaign service Took car in for rust corrosion campaign and inspection on may 18th. I was told there was corrosion and they would send info to Hyundai for approval. Car was not inspected, and was denied loaner vehicle after being told on phone one would be provided. Forcing me to drive an uninspected corroded vehicle for well over a month. Multiple calls to the dealer have not been returned

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