NHTSA Complaint #11528258 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11528258
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2023
Date Filed	June 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The Electronic power steering system stops working without warning or cause. It is available for inspection. While driving the loss of power steering stops you from be able to steer for turns or avoid a collision. A dealer confirmed that the (EPS) is shorting out causing this to happen. A warning light appears when EPS stops working stating "POWER STEERING IS UNEVALUABLE". There is a recall for 2019 1500 RAM's but my VIN is not one of the recalled. The serial number of the EPS gear is on the list of contaminated ones TIC2609A4211 I have reached out to Chrysler twice now and will not help me.

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