NHTSA Complaint #11528223 — 2019 CHEVROLET SPARK

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11528223
Vehicle 2019 CHEVROLET SPARK
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

Friday morning, on June 16th I went out to start my car and I noticed an I code 95 on my dashboard. It also showed my ABS light, traction light, and airbag/seatbelt light. When I researched the I code 95 it said that my car had been in an accident and the airbag and seatbelt needs to be replaced. When I came home the previous night on June 15th there were no lights showing on my dashboard and I hadn't been in an accident. I also had pulled into my designated parking spot with my front tires facing the curb. When I checked my car I noticed no dents or scratches on my car. I then went to Bob Hook Chevrolet which is the dealership where I purchased my car, and they ran a quick diagnostic with one of those sensors that you plug into your car. Upon review, the technician said there was probably an error in the sensor, and that the results showed that my passenger side sensor was malfunctioning for the airbag and the sensor on the right front bumper was causing my ABS and traction light to come on. The technician tried to reset the lights but they immediately came back on. He said he wasn't sure why the lights came back on considering that I hadn't been in an accident. This jeopardizes my safety and my passenger's safety. If I did get in a car accident my passenger would be unprotected because the airbag doesn't work. I would also be unprotected if my wheel decide to lock up during an accident. This could cause me to skid off the road. Also, it is summertime so it rains at least once every two weeks. My car is already small so I have less friction and gravity to help keep all fours wheel grounded. Anytime it rains I'm scared that my car may start to skid because the traction system isn't working. And again if the traction isn't working and I do start to skid my ABS cant help me because the sensor is malfunctioning. I get regular oil changes and do winter and summer maintenance inspections. They never noticed anything wrong with my car. There we no warning signs.

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