NHTSA Complaint #11528199 — 2022 FOREST RIVER FORESTER

The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.