NHTSA Complaint #11528084 β€” 2017 RAM 1500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11528084
Vehicle 2017 RAM 1500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

My truck has the Z46 manufacturer recall and the NHTS 22v-406 recall for "High Pressure Fuel Pump failure". No parts are available for repair. the recall states " A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning." I pull my camper to remote parts of the country. my fuel pump, at time to time would make "noises" that had me concerned. I found a reputable Diesel repair shop that had a OEM part that would solve the recall. For reimbursment I needed 1)parts 2)Labor3)taxes4)related costs5)contact info. I submitted all this info to [email protected] on June 5. June 7 I was denied due to "out of warranty" proved I was not. On June 7 I was denied because parts were not covered, I showed them that they were OEM. On June 12 I was again denied this time because they did not like the way the clerk wrote the repair order diagnosis. I told them the dignosis was Z46 NHTS22-v406. They refused compenstion and anymore appeal. I followed all the rules, repaired my truck so it would not be a significant road hazard to me or others and expect compensation of $2210.75. Please help me, and others get compensation for doing the right thing while Stellantis nad FCA "wait for parts"

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