NHTSA Complaint #11528047 — 2011 HONDA CR-V

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11528047
Vehicle 2011 HONDA CR-V
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

The car is subject to a safety recall. I have contacted 2 Honda dealers to inspect this car. They will not schedule an inspection because the parts to repair it are on back order. The national Honda rep has told me not to drive the car and that the dealers should give me a loaner since the car will either need to be repaired or totally scrapped. The dealers will not even look at the car until they have the parts and I have explained that it is possible that the car will NOT be reparable--in which case Honda will buy it back from me. I think they are refusing to inspect the car because they don't want to give anyone a loaner while waiting for the back ordered parts. I've asked the national HOnda people to contact the local dealers to explain the correct process for dealing with this recall but they say they don't have any control over independently owned Honda dealers.

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