NHTSA Complaint #11527904 — 2021 KIA STINGER

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11527904
Vehicle 2021 KIA STINGER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Bought this vehicle from Carvana.com and have been trying to get it repaired since then. There is something wrong with the steering/braking/suspension system. According to License Mechanic Derek Hartfield at Monroe (248) 980-3262 after a road test - told me the vehicle is not safe to drive. He attempted to repair vehicle and Carvana denied the repair. Carvana instructed me to take car to Dealership, dealer has a wait list, I have a family and need to work. It feels like no one wants to help, and just keeps expecting me to drive from repair shop to repair shop. I just want to drive or they can take the car back if it is a lemon. At present the car has alot of issues and I dont know where else to turn. Issue: Vibration driving, vibration stopping, sounds awful when slowing down from highway driving, shakes with or without brakes, the rear wheels both lean inward when looking at the vehicle from the rear. Note: There was a sticker on the undercarriage of what looks like a repair on this vehicle on the rear right , which is odd because there is no history of accident. But accordingly, some repair was made on or about [XXX] to the Right Rear portion of the vehicle. I am not a mechanic so this is all frustrating for me. Car has been to shop since [XXX] located at 3939 Rochester Rd, Troy, MI 48083 6 times; +12483853735 - Monroe Mechanic determined vehicle has a bearing issue and is not safe to drive. Carvana denied the claim and ask me to take vehicle to dealer for warranty repair not considering my 6 visits to shop with three repairs. Vehicle was taken to Summit Place KIA on three occasions to make sure if was safe to drive located at 4200 Interpark Dr, Auburn Hills, MI 48326. +12486826002 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2021 KIA STINGER

Other SERVICE BRAKES Complaints

#11678569 At certain times when I am braking the brake "skips" it's like i am unable to brake so I end up braking late. It's be...
#11575587 All 4 Rotors are warped and pads are worn down on a 30K mile vehicle. Have had several mechanics tell me That the pr...
#11496826 My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into m...

Recent Complaints for the 2021 KIA STINGER

#11690875 ENGINE Since April I have been having the same issue. Sometimes when I am stopped and the autostop is supposed to shut down ...
#11690875 FUEL/PROPULSION SYSTEM Since April I have been having the same issue. Sometimes when I am stopped and the autostop is supposed to shut down ...
#11678569 UNKNOWN OR OTHER At certain times when I am braking the brake "skips" it's like i am unable to brake so I end up braking late. It's be...
#11556241 FUEL SYSTEM, GASOLINE The contact owns a 2021 Kia Stinger. The contact stated while driving at an undisclosed speed and making a turn, the ...
#11496826 ENGINE My transmission/engine and brake system failed. I was slowing down to probably 5 mph to make a right hand turn into m...
Check any vehicle history by VIN - Free vehicle history report