NHTSA Complaint #11527810 — 2023 JEEP GRAND CHEROKEE 4XE

LANE DEPARTURE: WARNING issue reported to NHTSA

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Complaint Details

ODI Number 11527810
Vehicle 2023 JEEP GRAND CHEROKEE 4XE
Component LANE DEPARTURE: WARNING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

2023 Jeep Grand Cherokee 4XE flashing the following needing service: ACTIVE LANE MANAGEMENT, BLIND SPOT ALERT, AUTO EMERGENCY BRAKING Numerous calls to Jeep whom refused to escalate to a STAR case for engineer review. Numerous calls to Stelantis, with no call back. Possible issues with safety module. Videos submitted to Jeep Wave and asked to escalate to bring attention to serious safety matter.

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